About Founder Support Coaching Product Writing Archive Resume

San Francisco

Hi, I'm Kristen.

Product leader with 19 years experience in Product Management, Marketing, and Design.

I like experimentation and love efficiency.

I'm also a writer.

For Startups

Founder Support
& Product Leadership

Embedded product and operational support for early-stage founders.

Expertise: consumer experience, marketplaces, mobile & ecommerce, iOS & Android apps

Management

  • Mission, vision, and values definition
  • Team topology design
  • Coaching, mentorship, and career development

Product

  • Strategic planning and roadmapping
  • Goal and metric definition
  • Product-market fit iteration
  • Core product rebuilds and refactors
  • Zero-to-one initiatives
  • Opportunity sizing
  • User research

Operations

  • Vendor evaluation
  • Customer feedback loops
  • QA processes

Team building

  • Talent sourcing for engineering, product, design, data, marketing, and sales
  • Interview script, exercises, and case study design
  • Role leveling, competencies, and evaluation framework
What sets Kristen apart is her rare combination of technical fluency, strategic vision, and customer-first mindset. She is fearless in gathering feedback by any means necessary.
TJ Moretto — CTO, Babylist
She consistently was able to dissect incredibly complicated use cases and technical subject matter and deliver on features that created order out of chaos.
Jared Shapiro — Former VP of Engineering, Newfront
Thanks to her, the API integration process was streamlined, cutting development time by half.
Wei Wen — Former Senior Software Engineer, Shippo
With a careful eye on the strategic picture, she is able to execute the important details relentlessly.
Derek Elley — CEO, Ponoko

1:1 Coaching

Career Coaching
& Mentorship

Coaching is tailored to your specific goals and challenges. Sessions are practical and focused on actionable ways to advance your career.

  • Communication: writing and speaking
  • Product sensibility: user psychology centered approach to thinking about features
  • Product execution: how to successfully land the plane over and over
  • Product strategy: looking at product development as a vital organ of the overall business
  • Technical & systems thinking: demystification and accessible explanation of how things work
  • Reputation & image: help with blindspots and seeing yourself as others might
  • Mock interviews: hiring manager screens, case study presentations, and think-on-your-feet exercises
  • Asking for a raise or promotion: how to successfully plan and achieve your next career goal
Kristen is an exceptional career coach. She's one of those rare leaders who combines high expectations, direct feedback, relentless support, and the discipline to stay in the details that actually matter.
Lanie S. — Promoted from PM to Senior PM
Kristen cuts through BS better than any manager I've ever had. Every piece of feedback is actionable. After a couple months working with her, the narrative noticeably shifted and I got proactive positive feedback from peers and managers.
Alex R.
Completely changed the trajectory of my career. I'm now an AI Program Manager, leading company-wide adoption and fluency in artificial intelligence tools.
Cathleya S. — Transitioned from Marketing to Program Management
Kristen helped me realize that I had a leadership communication and visibility problem. After working with her, I was not only promoted from Senior to Staff PM, I was chosen to lead a new financial services product line.
Kelly H. — Promoted from Senior to Staff PM

Selected Work

Product
Portfolio

Great product management is grounded in the human experience and elevated by the astute.

I've spent over a decade in product management for startups at every stage.

I enjoy managing teams through complex projects and love learning about the technical details. I'm motivated by learning, humor, ownership, and centering user happiness and business results. I believe in bold ambitions and deliberate, focused execution.

Memoir, Essays, and Poetry

Writing

Great writing (like great product management) is grounded in the human experience and elevated by the astute.

I'm an MFA drop-out committed to writing a hybrid genre memoir.

Honeycomb Literary

The Ledger

Poem published April 2025.

Kleightstack

Welcome to Minnehattan-apolis pt 2

Auto-fiction published July 2026.

Value Prop

The BEST (and worst) Advice Given to Me in 10 Years of Product Management

List published June 2025.

Kristen Leigh Turner